Clinical Trainer and Support Specialist - Chicago
Company: Accordance Search Group
Location: Chicago
Posted on: April 4, 2026
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Job Description:
Reporting to our Clinical Training and Development Manager,
you'll embark on nationwide adventures, with up to 60% travel
across the U.S. This role offers the flexibility of remote work,
allowing you to change in patient care from your home office!
Responsibilities Lead successful onboarding and training both
remotely and in-person, ensuring top-notch customer satisfaction.
Offer timely customer and technical support to maintain user
confidence and smooth operations. Monitor and enhance scan quality
through proactive customer engagement and training interventions.
Showcase imaging products through virtual or in-person demos,
driving sales and expanding our reach. Assist in crafting engaging
training materials and programs for users and internal teams.
Collaborate cross-departmentally to pinpoint training needs and
enhance product usability. Capture and report customer feedback,
fueling ongoing product improvements. Contribute to broader product
enhancement efforts, particularly in usability. Qualifications and
Experience Bachelor's degree in Applied Sciences, Science, or
Health Sciences, or a related field. 1 years of experience in
medical training or education, with practical medical imaging
exposure. Proficiency in ultrasound imaging is advantageous.
Demonstrated ability to engage effectively with medical
professionals. Willingness to travel up to 60% within the U.S.,
ability to travel to Canada on occasion. US citizen or permanent
resident. Valid driver's license and passport. Exceptional
communication, analytical, and problem-solving skills. Self-starter
who thrives in autonomy and adapts readily to evolving demands.
Proficient in the Microsoft Office suite and adept with email and
calendar tools. Experience using a CRM system is an asset.
Keywords: Accordance Search Group, Lombard , Clinical Trainer and Support Specialist - Chicago, Science, Research & Development , Chicago, Illinois
