Senior Manager, Commercial and Cost

Company: Ocean Network Express
Location: Lombard
Posted on: April 29, 2025

Job Description:

Job Title:

Sr. Manager, Commercial and Cost- Chicago

Location:

Lombard, IL. This position will follow a hybrid work-from-home/office model with at least three days in the office weekly

Role Summary:

• This position supports activities involving Yield Management within the North America Region, with focus on the improvement of the company yield through managing ONE's dual goals of providing industry leading operations and maximizing profitability.
• Senior Manager is responsible to lead the Commercial &Cost team in developing better business solutions and efficiencies in the area of Detention & Demurrage (D&D), dispute management, AR management and equipment velocity management including laden long stay management and shipper pool contract monitoring and management.
• Senior Manager of this position will become, by involving multiple internal stakeholders, a key control tower over the end-to-end D&D process issues from the business policy making, regulatory filing, internal process development, dispute management and AR collection.
• Also, Senior Manager will help develop team goals in line with the company's vision as well as resources to measure and achieve these goals, and will support team members in their efforts to achieve these goals.
  
  Additional Responsibilities:
  • (D&D Management) Pro-actively work with internal concerned parties such as Sales&Marketing, F&A, Legal, BPIT and Cargo Management to enhance the efficiency of D&D management. In addition, the team will work with the off-shore team as a front line of D&D dispute management.
  • (AR Management) Strategically resolve Account receivable not only Detention and Demurrage but also Ocean Freight and Third Party Billing by coordinating related divisions such as F&A, Sales, Marketing, Operational Divisions etc.
  • (EQ Velocity Management) Lead a team to develop resource(s) that measure(s) EQ velocity delays in NA (realtime and trend).
    • Through the collaborative effort with GHQ and cargo management, the team will resolve the laden long stay status of import and export containers to ensure the quicker velocity of our equipment.
    • Work with commercial teams to properly manage shipper pool booking usage and unusage and explore new opportunities to reduce shipper pool booking volume that benefit both ONE and shippers
      
    • 
      Support Director and upper management by escalating key issues.
    • Strong understanding of data elements involved in ONE's activities, including but not limited to invoice data.
    • Get involved in resolving D&D related issues.
    • Manage reporting lines to find viable solutions against issues.
    • Facilitate cross-functional discussions and bring the forum to problem solving.
    • Attend evening or morning overseas meetings with relevant GHQ teams, and communicate about NA's requirements while understanding the needs from GHQ and overseas.
      
      Core Required Skills and Competencies:
      • Strong data handling and analytical skills.
      • Strong communication skills to work with multiple departments within ONE NA to achieve organizational goals.
      • Timely decision-making and problem solving skills
      • Leadership and management skills.
      • Ability for multi-task management.
        
        
        Function-Specific Required Skills and Competencies:
        • Constructive discussion skills with other departments.
        • Work ability with all levels of internal management and staff, as well as external parties.
        • Strong proficiency in Google suite applications (Sheets, Docs and Slide) as primary and MS applications (Excel, Word and PowerPoint) as secondary.
        • Advanced knowledge of macros, pivot tables, and formulas in MS Excel/Google Sheet
          
          Required Minimum Years Experience:
          • 7+ years of industry-related experience and 3+ years of management experience
            
            Required Minimum Education:
            
            Bachelor's Degree and above preferred
            
            To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:
            
            https://workforcenow.adp.com/ mascsr/default/mdf/ recruitment/recruitment.html? cid=5ebe3104-e38c-46ac-8508- 76b7402ab3ae&ccId=19000101_ 000001&lang=en_US
            
            Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
            
            #JIL
            
            What we offer:
            
            • Opportunities available with hybrid working arrangements
            • Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan
              
              
              
              ONE partners with our customers to provide shipping solutions that help them win in the marketplace. ONE's 8,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.one-line.com .
              
              Resumes may be submitted to: usa.onecareers@one-line.com
              
              To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:
              
              https://workforcenow.adp.com/ mascsr/default/mdf/ recruitment/recruitment.html? cid=5ebe3104-e38c-46ac-8508- 76b7402ab3ae&ccId=19000101_ 000001&lang=en_US
              
              Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
              
              

Keywords: Ocean Network Express, Lombard , Senior Manager, Commercial and Cost, Professions , Lombard, Illinois