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Senior Analyst, Reefer Operations

Company: Ocean Network Express
Location: Lombard
Posted on: May 21, 2023

Job Description:

Job Title:

Senior Analyst - Reefer Operations

Role Summary:

Works to achieve operational targets within the subject of expertise on a regional and/or dept basis.

Manages staff within Reefer Operations, and provides short-term tactical and operational oversight in

assigned areas. Provides improvements to existing processes/standards to support division goals.

Supports management team of reefer operation activities and executes the assigned tasks.

Additional Responsibilities:

Monitors train on-time performance, equipment levels, service disruptions, and service enhancements. Responsible for the management of reefer rail operations and monitoring the performance of rail partners. Develops department expertise to be a key resource and access point for customers and vendors in the highly sensitive reefer trade. Monitors and ensures reefers/Power Pack Unit fleets are managed to projected demands. Maintains good working relationships with key railroad personnel and partners. Develops, tracks, and monitors vendor performance including the creation of tools for ease of tracking performance. Identifies underperforming rail lanes and develops recommendations for improvements. Communicates ideas for system improvements to the business process department and acts as the main point of contact for the testing of system modifications for rail-related modules. Establishes processes and measurements to ensure that external KPIs relating to east/westbound rail vessel connections are achieved. Ensures that customer-specific reports are provided timely and accurately as per requirements. Prepares cost budgets and reconciles monthly expenses and credits.

Core Required Skills and Competencies:

  • Ability to collaborate effectively
  • Ability to multi-task and prioritize
  • Management of staff, experienced in delegation, performance coaching, feedback
  • Ability to envision, strategize and capitalize
  • Team Player
  • Leadership and management skills

    Function-Specific Required Skills and Competencies:

    • Strong service orientation
    • High Proficiency in Microsoft Office - Word, Excel, Access, PowerPoint
    • Inland logistics, intermodal, and port operations knowledge
    • Intimate understanding of new and changing customer demands/expectations
    • Manage container flows as related to schedules and deadlines
    • Applies logical methods utilizing analytical skills and experience for best-suited approach; able to resolve complex issues

      Required Minimum Years Experience:

      5+ years of industry experience and 2+ years' experience managing reefer operations on a regional level

      Required Minimum Education:

      Bachelor's Degree preferred

      Resumes may be submitted to: usa.onecareers@one-line.com

      To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:

      https://workforcenow.adp.com/ mascsr/default/mdf/ recruitment/recruitment.html? cid=5ebe3104-e38c-46ac-8508- 76b7402ab3ae&ccId=19000101_ 000001&lang=en_US

      Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Keywords: Ocean Network Express, Lombard , Senior Analyst, Reefer Operations, Professions , Lombard, Illinois

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