Coordinator, Rail Administration
Company: Ocean Network Express
Posted on: January 25, 2023
Coordinator - Rail Administration
The purpose of the position is to facilitate accurate and timely
export rail billing. This is achieved by troubling shooting
unsuccessful transmissions submitted through the website,
monitoring system correction queues, responding to inquiries via
email, and issue funneled through our phone system.
- Collaborate cross-functionally to resolve issues related to
export rail billing.
- Minimize potential claims for driver detention or drayage cost
by rapidly responding to inquiries.
- Perform root cause analysis on errors identified through
website submission and suggest recommendations for process
improvements or system enhancements.
- Achieve high-level customer satisfaction by providing
comprehensive responses to inquires in a professional and timely
Core Required Skills and Competencies:
-A general understanding of the US and Canada international
intermodal network and vendors.
-A general understanding of RR terminology as it relates to
-General understanding of Hazmat requirements for moving
containerized cargo by rail.
-Clear and concise written and verbal communication skills
-Acts with initiative and passion for success
-Responsive, dependable and follows through
-Acts with an ownership mentality
Function Specific Required Skills and Competencies:
-Proficient in MS Excel and Gsuite
-Ability to maintain professionalism under stressful
-Highly organized and ability to multitask.
Required Minimum Years Experience:
1-2 years of transportation experience preferred with focus on
Domestic and International Intermodal experience.
Required Minimum Education:
College degree preferred but not required.
Resumes may be submitted to: email@example.com
To learn more about Ocean Network Express NA and other available
opportunities, please visit us at the below link:
Ocean Network Express provides equal employment opportunities to
all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws.
Keywords: Ocean Network Express, Lombard , Coordinator, Rail Administration, Professions , Lombard, Illinois
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