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Analyst, Business Process

Company: Ocean Network Express
Location: Lombard
Posted on: August 3, 2022

Job Description:

Job Family:

Business Process, IT, Strategy & Innovation

Job Title:

Analyst, Business Process

Role Summary:

North America Business Process provides support and development for Business Process engineering. They have the overall responsibility for the SOP development process, and they provide support in the specific business areas in the preparation and management of all business SOPs. They have the overall responsibility to develop, manage, and maintain the offshore migration process. They also support the application and RPA automation development's life cycle within their specific business areas of responsibility.

Additional Responsibilities:

  • Support the activities of the Sr. Manager of Business Process.
  • Meet regularly with business units to identify challenges and pain points and solutions.
  • Support the development, implementation, and enforcement of business processes both onshore and offshore.
  • Author and publish documentation for standard operating procedures for business units.
  • Author and publish documentation related to workflow changes resulting from system enhancements.
  • Conduct impact analysis of technology changes on business processes and existing technology.
  • Obtain requirements for business system enhancements.
  • Coordinate system user acceptance testing by executing the testing strategy, scheduling resources, and tracking test performance.
  • Support the development, release, and maintenance of business application enhancements.
  • Support the development, release, and maintenance of RPA BOT Automation.

    Core Required Skills and Competencies:

    • Innovative and change oriented.
    • Ability to collaborate effectively.
    • Ability to drive and influence change.
    • Ability to multitask and prioritize.
    • Ability to evaluate data, analyze, and problem solve.
    • Must be able to communicate and interact effectively with individuals across departments and all levels, from staff to senior management.
    • Strong interpersonal skills, both written and verbal, as well as presentation skills.
    • Ability and willingness to travel on short notice and for extended periods to various office locations, including overseas locations.

      Function Specific Required Skills and Competencies:

      • Experience in project management, process engineering, and support preferred.

        Required Minimum Years Experience:

        • A minimum of three years in the shipping/logistics industry is strongly preferred.

          Required Minimum Education:

          • Bachelor's degree preferred

            Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

            This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

            At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you're interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates that are persistent in their own professional development.

            About Ocean Network Express (ONE)

            Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's sixth-largest container carrier with a fleet size of approximately 1.59 million TEU. Operating more than 220 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of THE Alliance (THEA), a global ocean carrier consortium.

            For more information, please visit www.one-line.com


Keywords: Ocean Network Express, Lombard , Analyst, Business Process, Professions , Lombard, Illinois

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