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Title Production Systems Administrator (SoftPro)

Company: Near North Title Group
Location: Lombard
Posted on: January 8, 2021

Job Description:

About Our TeamNear North Title Group is a fully integrated title, escrow, construction and 1031 exchange company that has been providing clients with a comprehensive portfolio of commercial and residential services across the country for over 30 years. One of the largest title agents in the Midwest, we facilitate over $7 billion in yearly transaction volume throughout more than 20 offices as we continuously expand our market presence.Position SummaryThe Title Production Systems Administrator will have both technical and non-technical responsibilities for NNTG's transaction portal and title production systems (SoftPro). This role will act as a liaison and facilitate NNTG's business needs and requirements to our title production vendors. This will require solid technical aptitude and a strong understanding of Title, Escrow, and Sales. You will be working closely with the Market Managers, Residential, Commercial and other divisions.Responsibilities

  • Synthesize business processes and workflows to build and maintain system workflows, templates, documents, and various items within the title production system, SoftPro.
  • Administer user/client set-up, permissions and invitations in the transaction portal system.
  • Provide user support and maintenance for the transaction portal system and SoftPro.
  • Deliver software overviews, walk-throughs and orientation for clients and staff.
  • Develop and maintain client and staff training documentation.
  • Provide sales support to the Market Manager team on our title systems.Qualifications
    • Bachelor's degree in business or technical field preferred
    • 2+ years of Title and/or Escrow industry experience.
    • 2+ years of experience with SoftPro, or other title production software, and a strong technical aptitude.
    • Experience with Python, Crystal Reports or comparable software, a plus.
    • Exceptional customer service, professionalism, and presentation skills.
    • Incomparable business acumen, analytical problem solving, and organizational skills.
    • Ability to efficiently collaborate and work cross-functionally within a fast-paced environment.
    • Must be able to effectively prioritize projects and successfully handle multiple projects simultaneously.
    • Strong verbal and written communication skills a must.
    • Must have an automobile and valid driver's license, 25%-30% travel.
    • Proficient in Microsoft Word, Power Point, Outlook and Excel. Any project management software/tools a plus.Benefits
      • Medical, dental, and vision
      • Flexible Spending Arrangements (FSA)
      • Short-term disability
      • Long-term disability - FREE
      • Basic life insurance - FREE
      • Additional voluntary life insurance options
      • 401(k) with company match
      • Generous PTO and holiday pay

Keywords: Near North Title Group, Lombard , Title Production Systems Administrator (SoftPro), Professions , Lombard, Illinois

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