Parts Counter Specialist

Company: Avature
Location: Lombard
Posted on: September 3, 2024

Job Description:

We are currently looking for an Inside Sales Parts Counter Representative to join our team. We offer a family environment and a work/life balance where you are a name and not just a number. We not only offer a great benefit package, employee lunches but a great career path with on-the-job training for those employees that are looking for a career and not just a job.

What We Offer:

• A generous and competitive pay plan
• Medical
• Dental
• Vision Insurance
• Life & Disability Insurance
• Closed on Sundays
• Paid vacation
• 5-day work week
  
  Essential Duties and Responsibilities:
  
  Providing for the parts needs of walk-in and phone customers including external and internal Service Department customers. This is a safety-sensitive position. Employees holding this position are responsible for the safe performance of job duties.
  
  
  • Responding to customer parts or information requests quickly
  • Communicating with customers when a delay (Back Order) will occur and offering alternatives
  • Recording information carefully and identifying needed parts using most efficient method
  • Determining availability and price information
  • Providing part to customer from stock, procuring locally or creating parts order as directed
  • Operate Forklift to pull parts from inventory
  • Maintain accurate inventory by updating company inventory system
  • Correctly documenting and completing sale on parts invoice
  • Monitoring the status of customer orders, advising in case of problems, and notifying upon arrival
  • Maintenance of the Special-Order bins
  • Access Safety Data Sheets for proper clean-up and disposal of hazardous materials
    
    Education and/or Work Experience Requirements:
    
    
    • High School diploma or equivalent
    • Experience in automotive or truck parts/mechanics required
    • DOT Hazmat General Awareness Certification preferred
    • Excellent verbal and written communication skills
    • Must be able to work under pressure and meet deadlines
    • Ability to work independently
    • Forklift Certification is preferred
    • Strict observance of all company safety policies and procedures

Keywords: Avature, Lombard , Parts Counter Specialist, Other , Lombard, Illinois