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Part Counter Specialist

Company: Avature
Location: Lombard
Posted on: July 1, 2024

Job Description:

In business for over 45 years, Midwest Transit Equipment has been serving customers in the market for commercial vehicles and buses with top-of-the-line products and exceptional customer service. With nine locations throughout the Midwest and over 300 employees, we sell more buses than any other dealership in the United States. This honor is presented to dealers that have exceeded in performance, sales, customer support, and serving the local community.

We are currently looking for an Inside Sales Parts Counter Representative to join our team. We offer a family environment and a work/life balance where you are a name and not just a number. We not only offer a great benefit package, employee lunches but a great career path with on-the-job training for those employees that are looking for a career and not just a job.

What We Offer:

  • A generous and competitive pay plan
  • Medical
  • Dental
  • Vision Insurance
  • Life & Disability Insurance
  • Closed on Sundays
  • Paid vacation
  • 5-day work week

    Essential Duties and Responsibilities:

    Providing for the parts needs of walk-in and phone customers including external and internal Service Department customers. This is a safety-sensitive position. Employees holding this position are responsible for the safe performance of job duties.

    • Responding to customer parts or information requests quickly
    • Communicating with customers when a delay (Back Order) will occur and offering alternatives
    • Recording information carefully and identifying needed parts using most efficient method
    • Determining availability and price information
    • Providing part to customer from stock, procuring locally or creating parts order as directed
    • Operate Forklift to pull parts from inventory
    • Maintain accurate inventory by updating company inventory system
    • Correctly documenting and completing sale on parts invoice
    • Monitoring the status of customer orders, advising in case of problems, and notifying upon arrival
    • Maintenance of the Special-Order bins
    • Access Safety Data Sheets for proper clean-up and disposal of hazardous materials

      Education and/or Work Experience Requirements:

      --- High School diploma or equivalent

      --- Experience in automotive or truck parts/mechanics required

      --- DOT Hazmat General Awareness Certification preferred

      --- Excellent verbal and written communication skills

      --- Must be able to work under pressure and meet deadlines

      --- Ability to work independently

      --- Forklift Certification is preferred

      --- Strict observance of all company safety policies and procedures

      Physical Requirements:

      --- Consistently lift and carry a minimum of 50 pounds.

      --- Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards.

      --- Must be able to talk, listen, and speak clearly on telephone and in person

      --- Must be able to bend, climb ladders, crawl, squat, kneel, reach and twist consistently

Keywords: Avature, Lombard , Part Counter Specialist, Other , Lombard, Illinois

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