Front Desk Supervisor -up to $20 an hour!
Company: Embassy Suites Lombard
Posted on: March 19, 2023
The purpose of the Food & Beverage Supervisor is to oversee,
control and administer all Food & Beverage outlets maintaining and
exceeding AURO Hotels and Brand Standards in each outlet.
Essential Job Functions
- Supervise the Front Desk, Bell Stand, Valet, Drivers, PBX
Operators and Night Audit to insure guests receive outstanding
customer service in all areas of the hotel.
- Speak, read, write, and understand English in order to interact
with guests, staff, handle administrative duties, etc.
- Manage multiple activities often in stressful situations.
- Works with associates to provide outstanding customer service
- Read, understand, interpret, and make decisions regarding
information found in a variety of related reports, financial
statements, and other internal and external correspondence.
- Possess strong working knowledge of hotel operations and front
office management as well as a strong working knowledge of the
- Ability to negotiate with confidence and to persuasively
resolve guest issues.
- Communicate and counsel associates as necessary.
- Compose and express thoughts, both verbally and in writing, in
a clear, professional manner to ensure effective
- Organize oneself, one's work, and the efforts of others and be
attentive to detail.
- Make effective judgments on the various components of the
position and the property and to effectively solve guest and
- Nothing in this job description restricts management's right to
assign or reassign duties, work hours and/or responsibilities for
this job at any time. Experience/Education
College degree preferred; High School Diploma and/or 2-3 years'
experience or equivalent combination of education and experience
WHY JOIN AURO HOTELS?
- Comprehensive healthcare plan including dental, vision and
prescription coverage (FT).
- Work-life balance culture - flexible scheduling and PTO
- Employer 401(K) Match Savings Plan, FSAs and retirement
- Annual Management Development Program.
- Vacation tab for community service.
- Traveler's incentives e.g., Auro Hotels discounts at any of
their properties alongside Hyatt-specific hotel discounts!
- Cash Bonus and Incentives!
Auro Hotels is a Equal Employment Opportunity and E-Verify
employer. All applicants are subject to a background and substance
abuse screening prior to any offer of employment.
Keywords: Embassy Suites Lombard, Lombard , Front Desk Supervisor -up to $20 an hour!, Other , Lombard, Illinois
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