Senior Air Import Specialist

Company: Clutch Global Logistics, Inc.
Location: Lombard
Posted on: January 24, 2023

Job Description:

Job Type: Full-Time (No Travel Required)

Company: Clutch Global Logistics, Inc.

Work Location: Virtual AND 555 Waters Edge Suite 150 Lombard, IL 60148 (Split Schedule)

Basic Overview of Role and Responsibilities:

The successful candidate will assume responsibility for the below functions.

• Coordinate with overseas agents to process, approve, and facilitate import Air Freight bookings.
• Provide US based customers with shipping options and obtain booking approvals.
• Strategically select carriers, flight routing, and schedules to meet custom needs.
• Process and handle shipments from booking through to delivery.
• Track and trace shipment progress.
• Coordinate with internal US Customs team or external customer broker to ensure timely filing US Customs clearance.
• Complete all costing and rating for billing purposes before submitting to revenue collection department.
• Design solutions for customer issues and challenges.
• Develop solutions to meet the needs of prospect RFP's and RFQ's.
• Provide lane rates and spot quotes for current customer requests and prospective client requests in support of the business development team.
  Requirements
  
  General Traits Needed for Success:
  
  The ideal candidate will possess and display the below attributes.
  
  • Positive Attitude - Maintains a good outlook toward work, coworkers, and customers; Displays excellent customer service and leaves customers smiling; Strives to affect others positively.
  • Work Standards - Consistently establishes work processes to achieve a high level of productivity and superior results; Overcomes obstacles to finish the assignment; Accepts responsibility for all outcomes of one's work; Recognizes shortcomings and works to overcome and improve; Learns from failures but is not deterred by them.
  • Managing Work - Balances multiple and often conflicting priorities; effectively manages time; Ability to multitask.
  • Initiating Action - Acts proactively to solve problems even if they may not be directly their own; Develops new ideas and solutions without prompting; does not wait for direction; Identifies solutions proactively; Exceed job requirements.
  • Decision Making - Able to operate in an autonomous environment; works well under pressure; Balances multiple and often conflicting priorities; Comfortable with asking for help; Uses logic to think through decisions; Consistently attempts solving problems/making decisions prior to seeking help.
  • Collaboration - Works effectively in a team; Facilitates mutually beneficial relationships; Strives to achieve team goals; Able to put personal differences aside for the benefit of the team; Proactively offers to help.
  • Building Trust - Dedicated to honesty; Hold to commitments; Earns the trust of others both internally and externally. Gives respect and compassion.
  • Adaptability - Views changes and new situations as opportunities for learning or growth; Has a positive attitude and overcomes challenges; Flexible and able to quickly and effectively modify to cope with work environment changes; Alters ineffective behaviors accordingly.
  • Information Technology Fluency - Comfortable with most basic productivity hardware and software; Basic ability to manipulate, store, delete, copy, and move digital files; Intermediate knowledge of Word, Excel, Outlook, and PowerPoint.
    Experience of an Ideal Candidate:
    
    In addition to the above, all candidates must meet the below minimum requirements:
    
    • Experience working in an import role OR in an air freight role at a freight forwarder
      It is preferred, but not required, that candidates have the following
      
      • Related professional experience working with Cargo Wise system
      • Experience working with overseas agents in lieu of owned overseas offices
        Benefits
        
        Compensation:
        
        
        • Salary
        • Potential for Individual Performance Bonus
        • Potential for Team Performance Bonus
        • Annual Corporate Sponsored 401k Contributions
          Benefits:
          
          • Paid Time Off (PTO)
          • 401k Savings Plan (Traditional & Roth Plans)
          • Health Insurance - employee and dependents PPO & HMO offered through Blue Cross Blue Shield (Majority Funded by Employer)
          • Dental Insurance - employee and dependents (Fully Funded by Employer)
          • Vision Insurance - employee and dependents (Fully Funded by Employer)
          • Short-term & Long-term Disability Insurance (Fully Funded by Employer)
          • Group Life Insurance (Fully Funded by Employer)
          • Various Additional Perks & Benefits
            
            For company information please visit us at www.clutchgl.com

Keywords: Clutch Global Logistics, Inc., Lombard , Senior Air Import Specialist, Other , Lombard, Illinois