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Supervisor II, Carrier Services

Company: Ocean Network Express
Location: Lombard
Posted on: November 26, 2022

Job Description:

Job Description:
Job Title:

Carrier Services Supervisor

Role Summary:

Responsible for the oversight of multiple store-door trucking partners within a geographic scope. Coordinates with the procurement team to ensure cargo moves via designated vendors and via the most efficient routings. Works cross-functionally and with external groups to ensure cargo moves via designated vendors and efficient routings. Develops and maintains good working relationships with key motor carrier partners. Reviews and monitors service failures with motor carriers to eliminate future occurrences and to ensure corrective action is taken. Proactively communicates cross-functionally to eliminate controllable service exceptions and accessorial costs. Identifies opportunities for appointment adjustments and coordinates cross-functionally to maximize carrier utilization and on-time service.

Additional Responsibilities:

Possesses technical expertise with governmental regulatory rules and procedures for overweight, out-of-gauge, and hazardous cargo. Possesses a proven track record in meeting departmental performance metrics. Experience overseeing expenditures exceeding $50,000,000 annually, is a plus.

Core Required Skills and Competencies:

  • Ability to collaborate effectively
  • Ability to multi-task and prioritize
  • Acts with initiative and passion for success
  • Responsive, dependable and follows through
  • Team Player
  • Ability to evaluate data, analyze, and problem solve
    Function Specific Required Skills and Competencies:
    • Attention to detail and accuracy
    • Inland logistics, intermodal, and port operations knowledge
    • Proficiency in Microsoft Office Excel including formulas and macros
    • Prior transportation equipment experienced required
    • Strong service orientation
    • Strong troubleshooting skills
      Required Minimum Years Experience:

      2+ years of truck transportation experience in a store door delivery capacity and 2+ years' experience coordinating motor carrier services.

      Required Minimum Education:

      Associate's Degree Preferred

      Resumes may be submitted to: ...@one-line.com

      To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link:


      Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Keywords: Ocean Network Express, Lombard , Supervisor II, Carrier Services, Other , Lombard, Illinois

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