Coffee Bar Team Member-Mariano's

Company: Kroger
Location: Lombard
Posted on: June 6, 2021

Job Description:

Company Name: Mariano's

Position Type: Employee

FLSA Status: Non-Exempt

Position Summary:

Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all food service products. Prepare and serve coffee, gelato, deep fried desserts and sandwiches. Focus on driving sales through suggestive selling, sampling and promoting sales events. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
• Effectively communicate with customers and respond to questions and requests in a timely manner
• Operate equipment (e.g., bailer, compactor, espresso machine, coffee machine, blender, toaster, fryer, knives) according to company guidelines; maintain working knowledge of all Food Service equipment
• Follow basic product handling procedures; assist with product production, packaging, presentation, rotation and replenishment; ensure in-stock position of available product
• Gain and demonstrate a high level of operational execution, product skills and process skills
• Ensure consistent execution of all Food Service standard operating procedures (SOPs)
• Utilize accomplished selling skills in order to secure additional sales and use suggestive selling techniques to increase sales of products during sales events
• Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink
• Create a product sales plan for each scheduled shift and identify department opportunities during scheduled shifts and create plans for improvement
• Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks
• Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping
• Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud
• Assist general team members as needed
• Physical demands include, but are not limited to, walking on uneven ground, turning, standing, reaching stooping/bending, lifting/carrying objects 3 to 60 lbs., and pushing/pulling objects 500 to 15000 lbs.; occasional lifting/carrying objects more than 60 lbs. and exposure to coolers and freezers (0o-40o)
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• High school education/GED or currently enrolled
• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment; takes initiative
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Ability to read/interpret documents; basic math skills

Desired Previous Job Experience:

• Experience making a variety of coffee drinks

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Evening; Day

Regions: Midwest

States: Illinois

Keywords:

Jobs at Mariano's: At Mariano's, our values are rooted in the Midwest -we work hard and we believe in the team members that make what we do possible each day. It's these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you'll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: IL || Lombard || 345 W. Roosevelt Ave. || 60148 || Mariano's || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

Keywords: Kroger, Lombard , Coffee Bar Team Member-Mariano's, Other , Lombard, Illinois