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BILINGUAL Call Center Representative

Company: Aerotek
Location: Lombard
Posted on: April 9, 2021

Job Description:

*Looking for eager and professional bilingual individuals!*Must have 1+ year of customer service experience & must be bilingual in English and Spanish.Job Description:

  • Answers 70-100 incoming calls in a timely and professional manner using a polite tone and good grammar and diction.
  • Researches and troubleshoots customer inquiries related to the photo enforcement programs within the communities.
  • Notates system daily with accurate detailed call comments.
  • Notifies Team Lead of escalated issues on a timely manner.
  • Provides customer support in completing credit card transactions for violation payments.
  • Checks work e-mail and other company communication channels daily.
  • Performs other duties as assigned. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Lombard , BILINGUAL Call Center Representative, Other , Lombard, Illinois

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