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Regional Administrator - Dania Furniture

Company: Scandinavian Designs
Location: Lombard
Posted on: January 12, 2021

Job Description:

We are looking for an Administrative rockstar to join our team!Dania Furniture is a home furnishings retail destination rooted in our love for modern design and quality craftsmanship and we are looking for a full-time Regional Administrator (RA) to serve our busy Chicago-Area locations as well as our Mid-Central locations (Sioux Fall, SD and Roseville, MN). Our RA's are passionate about design and quality products and are committed to providing exceptional service.The Regional Administrator (RA) supports the Store Managers and Regional GM within a region by accurately processing store payroll, bookkeeping, vendor compliance documentation, new hire documentation and onboarding, store to HQ communication and customer financing. The RA submits required reports and financial reconciliation on a daily, weekly, monthly, and annual basis and serves as a key administrative auditor for the store manager and the HQ accounting business partners. Over 30% of the weekly activity involves customer interaction and order maintenance. Excellent phone etiquette and a customer centric attitude are essential in this role. Our RA's conduct their work from the showroom and are adept at welcoming customers by phone, in person or through social media applications. This role requires travel to the assigned set of stores on a weekly basis.Essential Functions:* Greet customers and answer phones promptly and politely.* Exemplify a team approach and be open and honest in communication and help others when they need assistance.* Reconcile Daily Transaction Listing and other daily, weekly and monthly reports.* As designated, process biweekly payroll ensuring compliance with company policy and procedures in accord with local, state and federal laws.* Keep accurate payroll, PTO and absence records for each team member.* Balance daily cash and other media receipts. Make bank deposits and maintain cash reserves.* Be proficient in our company policy and procedures and help store staff with their questions to ensure compliance.* Conduct new hire onboarding paperwork and first-day agenda. Train and coach as needed.* Support a safe work environment and process stores Safety Training, Incident, Workers Comp and injury reports.* Understand and adhere to our company policy and procedures.* Process sales transactions, service orders and refunds accurately and promptly.* Assist with showroom changes, tagging merchandise and help maintain displays and a clean and orderly showroom and backroom.* Assist in daily opening or closing procedures for store consistent with policy and procedure.Additional Responsibilities:* In some locations this role will support warehouse efforts in the tracking of inventory.* Print and process vendor checks and stock checks.* Work with Sales Associates to ensure the prompt collection of bad debt.* Assist in the training and orientation of new team members.* Follow up over the phone with customers regarding incoming merchandise and deliveries.* Follow up with Associates regarding old open orders and old balances on aging report.* Manage customer financing and reconcile all financing payments in a timely manner.* Maintain and update financial and general tracking spreadsheets, as assigned - proficiency with Microsoft Excel and Google Sheets is mandatory.* Act as the market coordinator regarding special events and marketing initiatives as needed.Qualifications:* High School diploma or equivalent GED, plus 2-5 years related experience* 18 years or older and possess/maintain a valid Driver's License in the location's state.* Demonstrated excellent customer service and communication skills.* Retail and/or customer service experience preferred.* Experience in administrative duties, basic bookkeeping and/or accounting.* Able to read and understand work orders, shipping and receiving paperwork.* Strong computer skills - Microsoft office, Google Suite, CRM and Payroll software aptitude.* Very organized and detail oriented and demonstrates the highest level of confidentiality and ethics.* Our positions require successfully completing the pre-employment background check.Working Conditions:* General office and fast paced retail store environment* Use of office machines, PC, phones and fax* Prolonged standing and sitting, walking in store and warehouse* Working hours will include weekends and holidays and will require flexibility.* Some lifting, pushing and pulling of furniture up to 25lbs unassistedDania Furniture Offers:* Benefits - Medical, Dental, Vision, employer-funded Health Savings Account (HSA)** 401k with employer contribution* Work Life Balance - Paid Time Off (PTO)* Fun and rewarding work* Visually inspiring workplace* Family-oriented team environment* Regular schedule* Generous merchandise discounts* Benefits eligibility depends on scheduled hours.A family business 50+ years in the making, with over 30 furniture showrooms across the U.S., our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.We are an Equal Opportunity Employer.sdtag

Keywords: Scandinavian Designs, Lombard , Regional Administrator - Dania Furniture, Other , Lombard, Illinois

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