Resort Ops Supervisor F&B

Company: The Marcus Corporation
Location: Lake Geneva
Posted on: April 3, 2026

Job Description:

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Food & Beverage Resort Ops Supervisor at the Grand Geneva Resort & Spa, you will provide managerial support, training and leadership for the restaurant & rooms operations. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you. What will you be doing? · Execute restaurant operations including food and beverage promotions, customer service and inventories · Lead the Front of the House staff in training the following\: restaurant standards, wine service and customer service · Responsible for a working knowledge of the property management system (Opera) and all point of sales systems (Micros) · Performs daily tasks including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages and food controls. · Responsible for accurate cash control to include keeping cash drawer at a minimum and ensuring that all funds are accounted for and deposits made according to policy. · Perform other duties as assigned. What do you bring to the role? · Passionate about hospitality and is customer driven · Knowledge of Food & Beverage preparation · Ability to maintain composure and remain pleasant under high pressure situations · Ability to work independently, has good judgment, problem solving, and decision-making skills · Pride in your work by creating positive energy, excitement and fun. · Ability to work a flexible schedule including days, nights, weekends and holidays · Bartender's certificate required. Must be at least 18 years old to serve or pour alcohol. · Must have knowledge of food and beverage preparation and service of various alcoholic beverages. · Must be able to stand, walk, use hands, and reach for more than half of the normal work day; Must work well under pressure. What’s in it for you? · A free, well-balanced meal every shift · Discounted gym membership · Room discounts at Marcus Hotels & Resorts · Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa · Free parking · “Two for one” movie theater coupons at Marcus Theatres · Ability to grow your career and transfer from one property to another · Early wage access · Paid time off · Flexible scheduling · Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match · And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer.

Keywords: The Marcus Corporation, Lombard , Resort Ops Supervisor F&B, Hospitality & Tourism , Lake Geneva, Illinois