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2nd Shift Customer Service Representative

Company: Roto-Rooter Services Company
Location: Lombard
Posted on: October 16, 2020

Job Description:

US-IL-LombardOverviewCustomer Service Representative Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited!We have an excellent opportunity available for a CUSTOMER SERVICE REPRESENTATIVE in our Call Center. ResponsibilitiesResponsibilities include:First point of contact with our customers. Obtain key information from the customer while showing empathy, a sense of urgency, and confidence that we will solve their plumbing troubles. Enter information obtained on the initial customer contact into our AS400.Schedule service call based on customer's convenience.Discuss additional services and products we have available. RequirementsRequirements include:Self-starter who is organized and thorough with attention to detail and thrives in a bustling environmentExcellent customer service skillsSolid computer skills (Microsoft Word and Excel)AS400 knowledge preferredCall center experience a plus BenefitsAt Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including:Medical BenefitsPrescription Drug CardDental InsurancePaid VacationPaid TrainingLife Insurance401K Savings PlanTuition Reimbursement EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.Advertising TagsIN1231PM1

Keywords: Roto-Rooter Services Company, Lombard , 2nd Shift Customer Service Representative, Hospitality & Tourism , Lombard, Illinois

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